Tanya Muller

Today, since the advent of Covid, having an online sales funnel that facilitates lead generation could not be a more important tool within an estate agency’s marketing arsenal. Traditionally, leads were generated through cold calling, knocking on doors or word of mouth. Marketing tools included estate agent boards and flyers in post boxes. Today, lead […]

Onboarding refers to the process through which new members of a team are integrated into the company. This generally includes an orientation process that involves learning about the organisation – its structure, culture, mission and values. A comprehensive onboarding process also aims to equip people with tools that will help them to become a productive member of

A Virtual Assistant is an individual who works remotely to support business owners and professionals by providing administrative, technical and creative assistance to their clients. Ultimately, the scope of VAs’ skills can be wide-ranging, depending on their client’s needs. But what about their personal traits – their distinguishing qualities? What traits are desirable in a

Staying up to date is important if you want to succeed as an estate agent in a rapidly changing world. Gone are the days when websites and social media were a “nice-to-have” optional extra. For contemporary estate agencies these are important content channels for lead generation campaigns. Using digital technology is no longer just about

Customer service is a critical component of any successful business, but it takes consistent time and effort to ensure that every customer benefits from a great customer experience. A virtual assistant can make all the difference to a busy estate agent’s business when they take on a customer service role – immediately responding to customer

In an era where the line between offline and online business is increasingly blurred, digitalisation has become a necessity rather than a luxury. For estate agents operating in today\’s fast-paced property market, the transition to a more digitally adept work environment can be a significant boost to efficiency and profitability. This blog aims to delve

In the modern business landscape, the property industry is ever-evolving. This constant change often requires professionals to adapt and rethink traditional operational models. One notable change is the incorporation of virtual assistants (VAs) into team structures. In such a dynamic sector as property, adding the right VA can significantly improve workflow. Here, we explore the

Picture yourself playing a friendly round of golf, where a modest bet of £1 per hole is at stake. It may not seem like a significant risk losing a pound here or there, right? However, imagine if the bet doubled after each hole on the golf course. How much would you be risking on the

In the dynamic world of property, there is an emerging trend that’s pushing boundaries and driving innovation. This transformative force? Outsourcing. It\’s a concept that has begun to shape the property industry in remarkable ways. While outsourcing might not traditionally be the go-to solution for many, it offers a wealth of untapped benefits that progressive