Streamlined Processes
How VA Central Empowers Your Tech and IT Business
VA Central has a straightforward process to ensure your business gets the support it needs. Our Virtual Assistants are recruited for their exceptional skills and industry knowledge. We match your business with a VA who understands the unique challenges of the IT and tech industry.
We chat, understand your needs, and answer your questions in a friendly, informal assessment.
Interview and select your bespoke VA and agree on a start date.
Your chosen VA gets familiar with your business, learning your systems, processes, and integrates with your team.
We offer ongoing support and conduct regular reviews to uphold our high level of service.
Partnering for Success
Why VA Central is the Best Choice for
IT and Tech Businesses
Our virtual assistants bring a wide range of skills from the IT and tech industry, making them capable of tackling a wide range of tasks. Our virtual assistants are highly trained in key areas such as online tech support, building sales funnels, and optimising internal processes, enabling them to keep pace with the dynamic and fast-paced IT and technology industry.
Opting for a VA from VA Central is a strategic move towards minimising the costs linked with in house employees. We offer a flexible, scalable solution that adapts seamlessly with your business needs, bringing in a cost-effective approach to reinforce your IT and tech operations.
VA Central goes beyond just support. We are steadfast in delivering superior service, with our VAs trained to provide high-quality work while maintaining effective communication. Our focus remains on ensuring your satisfaction and accelerating your business growth in the dynamic IT and tech landscape.
Q&A
Frequently Asked Questions
Our VAs can manage a broad range of tasks in your IT department. This includes handling customer support, tracking and monitoring incidents, assisting in project management, maintaining IT inventory, updating databases, and supporting administrative tasks.
All our VAs possess a minimum of three years of professional experience in the IT and tech sector. They are well-equipped with the required skills and knowledge to handle a variety of roles within your IT department, providing effective and efficient support.
You can connect with your VA through numerous channels based on your preference. We recommend using communication tools such as WhatsApp, Slack, email, or video conferencing for more detailed discussions.
We are dedicated to your satisfaction. If you’re not pleased with the VA assigned during the three-month probation period, we will assist in finding a replacement candidate who better aligns with your needs.
No, there are no hidden costs or setup fees. You only pay for the monthly package you choose. However, you’ll be responsible for any software licenses that your VA may require to perform their tasks.
We prioritise the security and confidentiality of your information. All our VAs are required to sign a non-disclosure agreement (NDA). We also comply with GDPR and ICO regulations to ensure the safe handling of your data.