Our Process Simplified
How VA Central Transforms Your Business
VA Central provides a comprehensive, efficient solution to boost your hospitality operations. Our team of talented Virtual Assistants are adept at various tasks, from guest relations to booking management, ensuring that your specific requirements are catered to. Through our strategically designed process, we match you with a bespoke VA that best suits your hospitality business, while offering ongoing support to foster an effective partnership.
We chat, understand your needs, and answer your questions in a friendly, informal assessment.
Interview and select your bespoke VA and agree on a start date.
Your chosen VA gets familiar with your business, learning your systems, processes, and integrates with your team.
We offer ongoing support and conduct regular reviews to uphold our high level of service.
The VA Central Advantage
Why VA Central is the Perfect Partner
Q&A
Frequently Asked Questions
Our VAs can undertake a variety of tasks in your hospitality business. These could range from managing reservations, handling customer inquiries and feedback, coordinating with suppliers, maintaining records, assisting with event planning, and various other administrative duties.
All our VAs have a minimum of three years of experience in the hospitality sector. They are well-versed with the diverse aspects of hospitality management, ensuring they provide top-notch support to your business.
You can connect with your VA via several platforms based on your convenience. This includes popular communication tools such as WhatsApp, Slack, email, or video conferencing for more detailed discussions.
Ensuring your satisfaction is our prime objective. If you’re not content with the VA matched during the three-month probation period, we will work towards providing a replacement candidate better suited to your needs.
No, there are absolutely no hidden costs or setup fees. You only pay for the monthly package you choose. However, you will have to cover any software licenses that your VA may need to complete their tasks.
We take the security and confidentiality of your information seriously. All our VAs sign a non-disclosure agreement (NDA), and we strictly adhere to GDPR and ICO guidelines, ensuring your data is always protected.
Yes, we can provide additional support during peak periods. Our flexible staffing solutions can be adjusted to cater to the fluctuating demands of your hospitality business.