Streamlining Your Operations
How VA Central Supports Your Healthcare Facility
Collaborating with VA Central offers you an efficient and cost effective solution to address administrative challenges faced by your healthcare facility. Our process, tailored for your convenience, pairs you with seasoned Virtual Assistants proficient in tackling the varied aspects of healthcare administration. We understand your needs and commit to providing ongoing support, cultivating a productive and harmonious partnership.
We chat, understand your needs, and answer your questions in a friendly, informal assessment.
Interview and select your bespoke VA and agree on a start date.
Your chosen VA gets familiar with your business, learning your systems, processes, and integrates with your team.
We offer ongoing support and conduct regular reviews to uphold our high level of service.
Your Trusted Partner in Healthcare Administration
Why VA Central Should Be Your First Choice
Q&A
Frequently Asked Questions
Our VAs can handle a myriad of tasks within your healthcare practice. This includes managing appointments, handling patient inquiries, processing medical billing, maintaining patient records, coordinating with insurance companies, and assisting with other administrative duties.
All our VAs possess a minimum of three years of experience in the healthcare industry. Their diverse backgrounds involve dealing with a multitude of healthcare administrative tasks, providing a high level of support for your practice.
Communication with your VA can be done through multiple channels based on your preference. You can choose to communicate via WhatsApp, Slack, email, or video conferencing for more in-depth discussions.
We are committed to your satisfaction. If you’re not happy with the VA assigned to you during the initial three-month probation period, we will provide a replacement that better aligns with your needs.
No, there are no hidden costs or setup fees. You only pay for the monthly package you choose. However, you’ll be responsible for any software licenses your VA may require to perform their tasks.
Ensuring the security and confidentiality of patient data is our utmost priority. All our VAs sign a non-disclosure agreement (NDA). We adhere strictly to GDPR and ICO guidelines. Moreover, in line with the Health Insurance Portability and Accountability Act (HIPAA), we take additional measures to ensure the protection of patient data.