Tanya Muller

Recently I was helping my girlfriend to sell her house.  Three Agents were invited round for a consultation.  What an interesting experience it was.   The best part was that they all turned up on time.  An encouraging start.   Agent 1 was professional until we started to discuss charges, where, without questioning their initial figure, […]

In our previous blog, Get a jump on your marketing for 2024, we examined how a suitably experienced virtual assistant can be invaluable in taking on the planning and implementation of a multi-channel marketing plan on behalf of a busy estate agent. This includes providing input into the overall marketing strategy and creating a detailed

With year end on the horizon, smart Estate Agents across the United Kingdom are already gearing up for business in 2024 – fine tuning business plans, setting budgets and creating tactical marketing plans. A marketing strategy and plan are two of the most important business tools in any company’s arsenal. Through having a plan, all

Planning on making Halloween a fun time for your family and friends this year? On top of your busy schedule, it can be incredibly stressful to plan and purchase everything you will need for a Halloween event. Even shopping for Halloween trick or treat candy for your kids to dish out can be a pain.

While you may have created a comprehensive business plan in the lead up to starting your business, change happens. It is very useful to develop a 12-month strategic business plan as an action and accountability tool that will set goals and keep your team and company on track over the year ahead. The aim of

Today, since the advent of Covid, having an online sales funnel that facilitates lead generation could not be a more important tool within an estate agency’s marketing arsenal. Traditionally, leads were generated through cold calling, knocking on doors or word of mouth. Marketing tools included estate agent boards and flyers in post boxes. Today, lead

Onboarding refers to the process through which new members of a team are integrated into the company. This generally includes an orientation process that involves learning about the organisation – its structure, culture, mission and values. A comprehensive onboarding process also aims to equip people with tools that will help them to become a productive member of

A Virtual Assistant is an individual who works remotely to support business owners and professionals by providing administrative, technical and creative assistance to their clients. Ultimately, the scope of VAs’ skills can be wide-ranging, depending on their client’s needs. But what about their personal traits – their distinguishing qualities? What traits are desirable in a

Staying up to date is important if you want to succeed as an estate agent in a rapidly changing world. Gone are the days when websites and social media were a “nice-to-have” optional extra. For contemporary estate agencies these are important content channels for lead generation campaigns. Using digital technology is no longer just about

Customer service is a critical component of any successful business, but it takes consistent time and effort to ensure that every customer benefits from a great customer experience. A virtual assistant can make all the difference to a busy estate agent’s business when they take on a customer service role – immediately responding to customer