IT Virtual Assistant

Powering Your Tech

Tech-Savvy Support for Growing IT Teams

In the fast-paced world of technology, every second counts. Whether you’re scaling your SaaS product, running an e-commerce platform, or building custom applications — keeping up with backend admin and tech tasks can slow you down. We provide highly skilled IT Virtual Assistants who understand the unique demands of the tech industry — from technical support and development assistance to project documentation and data management — so you can focus on building and innovating.

Key Benefits Section

Work smarter with expert support built for IT teams. We help you streamline your workflows, reduce bottlenecks, and scale efficiently with a dedicated virtual assistant tailored to your tech needs.

Virtual assistant retention means long-term stability and trust.

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Typical yearly savings vs in-house hires

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Faster turnaround on dev-related tasks

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Why Tech Businesses Choose VA Central?

Trusted by startups and established tech firms alike, VA Central delivers skilled virtual support tailored for the fast-paced world of IT and technology — helping you stay agile, efficient, and focused on innovation.

Industry-Trained Virtual Assistants

Our VAs come with IT qualifications and hands-on experience in areas like software development, UX design, e-commerce support, and IT operations.

Flexible and Scalable

Need a virtual assistant during product launches or crunch time? We scale with your business offering support when and where you need it most.

Proactive & Communicative

We’re not just task-takers. Our VAs proactively support your team, communicate clearly, and ensure deliverables meet your expectations.

Get Started Today

Whether you’re managing a dev team, building an app, or just need reliable tech support, our IT Virtual Assistants are here to streamline your workday.

Services We Offer for IT Virtual Assistant

Client Reviews & Success Stories

VA Central

5.0

Based on 116 reviews

review us on

Nelly

09:29 07 Jan 26

I dealt with Dwayne at VA central. He was super responsive and knowledgeable and went over and beyond to try and outsource the correct person for my business. Would highly recommend!

Carron Ryan

10:53 11 Dec 25

We’ve been working with VA Central for over a year and they’ve consistently delivered an exceptional standard of service. Initially, we used the company to source a virtual admin assistant, and more recently we brought a video editor, Owen, into our team through them. The calibre of candidates they provide is impressive. Each candidate we interviewed via Zoom was well-prepared, professional and clearly vetted to a high standard.

Owen, our editor, has been outstanding. He delivers every project on time, follows the brief accurately, and asks the right questions to ensure clarity before proceeding. Our workflow is primarily through Google Drive and runs smoothly because he communicates effectively and is proactive and detail-focused. His execution is consistently on point. We’ve never had an issue with deadlines or quality.

VA Central as a whole is equally reliable. Their team is responsive, organised, and genuinely invested in making sure placements work well for both sides. They check in regularly and conduct structured performance reviews to address any operational needs promptly, though in our case the experience has been seamless.

For any business looking to expand their team with skilled remote professionals in a cost-effective, low-friction way, I’d highly recommend VA Central. They take the complexity out of hiring and give you access to talent that genuinely elevates your output.

Elisha Fennell

13:18 10 Dec 25

We are extremely impressed by VA Central's customer service and check-ins, and their accuracy when matching their VA's strengths to their clients. Our VA is fantastic and we have built a great working relationship with them, thanks to VA for finding someone suitable. Thank you!

Kia Jeffreys Bay

08:33 17 Nov 25

Brilliant experience and incredible results!

We couldn’t be happier with the website redesign done by VA Central, with special thanks to Liz for her fantastic work. She truly elevated the online presence of Kia Jeffreys Bay with a site that looks sharp, feels premium, and works beautifully for our customers.

From the very beginning, Liz was attentive, insightful, and genuinely committed to delivering something that reflected our brand. She guided us through every step, offered smart suggestions, and made the whole process effortless on our side.

The feedback from visitors has been overwhelmingly positive.

For anyone considering a website overhaul, we highly recommend partnering with VA Central. Liz, thank you for your exceptional work and for giving our dealership a website we’re proud of!

Dirk Ellis

08:28 17 Nov 25

Exceptional service from start to finish!

A huge thank you to VA Central and especially Liz for the outstanding full redesign of our Dirk Ellis Volkswagen website. The entire process was smooth, professional, and far exceeded our expectations.

Liz took the time to really understand our dealership, our customers, and the experience we wanted to create. The result is a website that not only looks modern and premium, but is also far easier for our customers to navigate. We’ve already had multiple compliments from clients saying how clear, fast, and user-friendly everything feels.

If you’re looking for a team that genuinely cares about your business and delivers exceptional results, we highly recommend VA Central. Thank you, Liz, for transforming our online presence!

Carole Redhouse

14:39 08 May 25

We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.

Francesca Barlow-Goodall

08:48 17 Mar 25

Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.

Emily Stokes

10:13 12 Mar 25

Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future

Rob Forsyth

13:05 20 Feb 25

We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.

Frequently Asked Questions

What tasks can a virtual assistant handle in my IT Department?

Our VAs can manage a broad range of tasks in your IT department. This includes handling customer support, tracking and monitoring incidents, assisting in project management, maintaining IT inventory, updating databases, and supporting administrative tasks.

What level of experience do your Virtual Assistants have?

All our VAs possess a minimum of three years of professional experience in the IT and tech sector. A virtual assistant is well-equipped with the required skills and knowledge to handle a variety of roles within your IT department, providing effective and efficient support.

How can I communicate with my virtual assistant?

You can connect with your virtual assistant via several platforms based on your convenience. This includes popular communication tools such as WhatsApp, Slack, email, or video conferencing for more detailed discussions.

What happens if I am not satisfied with the virtual assistant matched to me?

Ensuring your satisfaction is our prime objective. If you’re not content with the virtual assistant matched during the three-month probation period, we will work towards providing a replacement candidate better suited to your needs.

Are there any hidden costs?

No! When you hire a virtual assistant through VA Central, all costs are transparent and agreed upon upfront. You’ll only ever pay the rate outlined in your plan, with no surprise fees or unexpected add-ons.

How do you ensure security and confidentiality?

We take the security and confidentiality of your information seriously. All our VAs sign a non-disclosure agreement (NDA), and we strictly adhere to GDPR and ICO guidelines, ensuring your data is always protected.

What if we need more support during peak periods?

Yes, we can provide additional support during peak periods. Our flexible virtual assistant staffing solutions can be adjusted to cater to the fluctuating demands of your hospitality business.