Tourism & Hospitality Virtual Assistant

Streamlining Your Operations

Empowering Hospitality & Tourism Providers

Running a hospitality or tourism business is no small feat — managing bookings, guest inquiries, event coordination, and social media all require time and effort. But the back-end admin work can quickly become overwhelming.

We provide skilled Virtual Assistants trained in the hospitality and tourism industry, ready to take care of your administrative tasks, so you can focus on delivering outstanding guest experiences and growing your business.

Managing guest inquiries and communication
Coordinating bookings and reservations
Social media management
Handling event planning & coordination
Booking management & calendar coordination
Email correspondence & customer service

Key Benefits Section

Work smarter, not harder. We help you streamline your operations, improve guest satisfaction, and reduce admin time — all with a dedicated VA tailored to your hospitality needs.

Average time saved monthly by hospitality clients

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Typical annual savings compared to in-house staff

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Boost in operational efficiency with a VA on your team

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Why Hospitality Providers Choose VA Central?

Hospitality businesses rely on VA Central for dependable, industry-savvy virtual assistants who streamline operations, enhance guest experiences, and reduce administrative overhead — all with flexible, cost-effective support.

Experienced in Hospitality & Tourism

Our VAs understand the ins and outs of the hospitality industry, from hotels to Airbnb, and are trained to handle the specific needs of your business.

Secure and Confidential

We ensure that all guest information and communication is kept secure, adhering to industry standards and data protection regulations.

Cost-Effective Support

No overheads, no office space, just a dedicated VA ready to manage your admin tasks and help you grow your business.

Get Started Today

Whether you run a hotel, Airbnb, or boutique guesthouse, our Hospitality & Tourism Virtual Assistants are here to help streamline your operations. We take care of the back-end admin, so you can focus on your guests.

Services We Offer for Hospitality & Tourism Virtual Assistant

Client Reviews & Success Stories

VA Central

5.0

Based on 109 reviews

review us on

Steve Cook

17:02 15 Jul 25

Fantastic service from Niki and the team at VA Central. We continue to enjoy working with them and very happy to recommend!

Carole Redhouse

14:39 08 May 25

We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.

Jack eXp Bowyer

18:30 22 Apr 25

VA Central came recommended to me and they absolutely delivered exactly what I asked for. Shoutout to Niki for coordinating the whole process and being a general star with it all - thank you

Francesca Barlow-Goodall

08:48 17 Mar 25

Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.

Emily Stokes

10:13 12 Mar 25

Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future

Michael Broomes

15:09 10 Mar 25

I had a great chat with Letia from VA Central who explained the benefits of using a VA. She gave examples of similar businesses and how VA Central find the right VA for your business and personality. I look forward to working with the in the future.

paula shepard

12:29 26 Feb 25

Letia is absolutely fantastic! She is always incredibly helpful, and nothing is ever too much trouble for her. She consistently goes above and beyond to ensure everything runs smoothly, making a real difference with her dedication and positive attitude. Her willingness to help, attention to detail, and genuine kindness make her an absolute pleasure to work with. I can’t recommend her highly enough!

Rimple Shah

12:21 26 Feb 25

After researching various VA companies, we were recommended VA Central, and working with Letia Snyder has been absolutely amazing. She took the time to understand our social media needs and business goals from our very first conversation. What really stood out was her ability to grasp exactly what we were looking for and propose solutions that perfectly aligned with our goals. The communication has been seamless across all channels - whether through email, WhatsApp messages, or their organised WhatsApp groups, making it incredibly easy to stay connected and updated.

For any business owners looking to enhance their social media presence with VA support, I cannot recommend Letia and VA Central highly enough

Khilan Shah

07:34 25 Feb 25

I was recommended VA Central by a colleague, and I'm so glad I followed through. I've been working with Letia Snyder to find a VA for our social media needs, and the experience has been excellent. Letia's communication style and understanding of our requirements was spot on - she really took the time to understand our business needs and goals.

What impressed me most was how she matched our requirements with their service offerings. They offer a fair and transparent package that provides real value for money. If you're looking for reliable VA services, particularly for social media management, I would definitely recommend reaching out to Letia and the team at VA Central.

Rob Forsyth

13:05 20 Feb 25

We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.

Frequently Asked Questions

What services do your VAs provide for the hospitality and tourism industry?

Our VAs can undertake a variety of tasks in your hospitality business. These could range from managing reservations, handling customer inquiries and feedback, coordinating with suppliers, maintaining records, assisting with event planning, and various other administrative duties.

What level of experience do your Virtual Assistants have?

All our VAs have a minimum of three years of experience in the hospitality sector. They are well-versed with the diverse aspects of hospitality management, ensuring they provide top-notch support to your business.

How can I communicate with my VA?

You can connect with your VA via several platforms based on your convenience. This includes popular communication tools such as WhatsApp, Slack, email, or video conferencing for more detailed discussions.

What happens if I am not satisfied with the VA matched to me?

Ensuring your satisfaction is our prime objective. If you’re not content with the VA matched during the three-month probation period, we will work towards providing a replacement candidate better suited to your needs.

Are there any hidden costs?

How do you ensure security and confidentiality?

We take the security and confidentiality of your information seriously. All our VAs sign a non-disclosure agreement (NDA), and we strictly adhere to GDPR and ICO guidelines, ensuring your data is always protected.

What if we need more support during peak periods?

Yes, we can provide additional support during peak periods. Our flexible staffing solutions can be adjusted to cater to the fluctuating demands of your hospitality business.