Tourism & Hospitality Virtual Assistant
Streamlining Your Operations
Empowering Hospitality & Tourism Providers
Running a hospitality or tourism business is no small feat — managing bookings, guest inquiries, event coordination, and social media all require time and effort. But the back-end admin work can quickly become overwhelming.
We provide skilled Virtual Assistants trained in the hospitality and tourism industry, ready to take care of your administrative tasks, so you can focus on delivering outstanding guest experiences and growing your business.
- Managing guest inquiries and communication
- Coordinating bookings and reservations
- Social media management
- Handling event planning & coordination
- Booking management & calendar coordination
- Email correspondence & customer service
Key Benefits Section
Work smarter, not harder. We help you streamline your operations, improve guest satisfaction, and reduce admin time — all with a dedicated VA tailored to your hospitality needs.
Average time saved monthly by hospitality clients
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Typical annual savings compared to in-house staff
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Boost in operational efficiency with a VA on your team
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- why choose us
Why Hospitality Providers Choose VA Central?
Hospitality businesses rely on VA Central for dependable, industry-savvy virtual assistants who streamline operations, enhance guest experiences, and reduce administrative overhead — all with flexible, cost-effective support.
Experienced in Hospitality & Tourism
Our VAs understand the ins and outs of the hospitality industry, from hotels to Airbnb, and are trained to handle the specific needs of your business.
Secure and Confidential
We ensure that all guest information and communication is kept secure, adhering to industry standards and data protection regulations.
Cost-Effective Support
No overheads, no office space, just a dedicated VA ready to manage your admin tasks and help you grow your business.
Get Started Today
Whether you run a hotel, Airbnb, or boutique guesthouse, our Hospitality & Tourism Virtual Assistants are here to help streamline your operations. We take care of the back-end admin, so you can focus on your guests.
Services We Offer for Hospitality & Tourism Virtual Assistant
- Guest Communication & Inquiry Management
- Booking & Reservation Management
- Social Media Management
- Event Planning & Coordination
- Email & Customer Service Support
Client Reviews & Success Stories
Nelly
09:29 07 Jan 26
I dealt with Dwayne at VA central. He was super responsive and knowledgeable and went over and beyond to try and outsource the correct person for my business. Would highly recommend!
Carron Ryan
10:53 11 Dec 25
We’ve been working with VA Central for over a year and they’ve consistently delivered an exceptional standard of service. Initially, we used the company to source a virtual admin assistant, and more recently we brought a video editor, Owen, into our team through them. The calibre of candidates they provide is impressive. Each candidate we interviewed via Zoom was well-prepared, professional and clearly vetted to a high standard.
Owen, our editor, has been outstanding. He delivers every project on time, follows the brief accurately, and asks the right questions to ensure clarity before proceeding. Our workflow is primarily through Google Drive and runs smoothly because he communicates effectively and is proactive and detail-focused. His execution is consistently on point. We’ve never had an issue with deadlines or quality.
VA Central as a whole is equally reliable. Their team is responsive, organised, and genuinely invested in making sure placements work well for both sides. They check in regularly and conduct structured performance reviews to address any operational needs promptly, though in our case the experience has been seamless.
For any business looking to expand their team with skilled remote professionals in a cost-effective, low-friction way, I’d highly recommend VA Central. They take the complexity out of hiring and give you access to talent that genuinely elevates your output.
Owen, our editor, has been outstanding. He delivers every project on time, follows the brief accurately, and asks the right questions to ensure clarity before proceeding. Our workflow is primarily through Google Drive and runs smoothly because he communicates effectively and is proactive and detail-focused. His execution is consistently on point. We’ve never had an issue with deadlines or quality.
VA Central as a whole is equally reliable. Their team is responsive, organised, and genuinely invested in making sure placements work well for both sides. They check in regularly and conduct structured performance reviews to address any operational needs promptly, though in our case the experience has been seamless.
For any business looking to expand their team with skilled remote professionals in a cost-effective, low-friction way, I’d highly recommend VA Central. They take the complexity out of hiring and give you access to talent that genuinely elevates your output.
Elisha Fennell
13:18 10 Dec 25
We are extremely impressed by VA Central's customer service and check-ins, and their accuracy when matching their VA's strengths to their clients. Our VA is fantastic and we have built a great working relationship with them, thanks to VA for finding someone suitable. Thank you!
Kia Jeffreys Bay
08:33 17 Nov 25
Brilliant experience and incredible results!
We couldn’t be happier with the website redesign done by VA Central, with special thanks to Liz for her fantastic work. She truly elevated the online presence of Kia Jeffreys Bay with a site that looks sharp, feels premium, and works beautifully for our customers.
From the very beginning, Liz was attentive, insightful, and genuinely committed to delivering something that reflected our brand. She guided us through every step, offered smart suggestions, and made the whole process effortless on our side.
The feedback from visitors has been overwhelmingly positive.
For anyone considering a website overhaul, we highly recommend partnering with VA Central. Liz, thank you for your exceptional work and for giving our dealership a website we’re proud of!
We couldn’t be happier with the website redesign done by VA Central, with special thanks to Liz for her fantastic work. She truly elevated the online presence of Kia Jeffreys Bay with a site that looks sharp, feels premium, and works beautifully for our customers.
From the very beginning, Liz was attentive, insightful, and genuinely committed to delivering something that reflected our brand. She guided us through every step, offered smart suggestions, and made the whole process effortless on our side.
The feedback from visitors has been overwhelmingly positive.
For anyone considering a website overhaul, we highly recommend partnering with VA Central. Liz, thank you for your exceptional work and for giving our dealership a website we’re proud of!
Dirk Ellis
08:28 17 Nov 25
Exceptional service from start to finish!
A huge thank you to VA Central and especially Liz for the outstanding full redesign of our Dirk Ellis Volkswagen website. The entire process was smooth, professional, and far exceeded our expectations.
Liz took the time to really understand our dealership, our customers, and the experience we wanted to create. The result is a website that not only looks modern and premium, but is also far easier for our customers to navigate. We’ve already had multiple compliments from clients saying how clear, fast, and user-friendly everything feels.
If you’re looking for a team that genuinely cares about your business and delivers exceptional results, we highly recommend VA Central. Thank you, Liz, for transforming our online presence!
A huge thank you to VA Central and especially Liz for the outstanding full redesign of our Dirk Ellis Volkswagen website. The entire process was smooth, professional, and far exceeded our expectations.
Liz took the time to really understand our dealership, our customers, and the experience we wanted to create. The result is a website that not only looks modern and premium, but is also far easier for our customers to navigate. We’ve already had multiple compliments from clients saying how clear, fast, and user-friendly everything feels.
If you’re looking for a team that genuinely cares about your business and delivers exceptional results, we highly recommend VA Central. Thank you, Liz, for transforming our online presence!
Carole Redhouse
14:39 08 May 25
We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.
Francesca Barlow-Goodall
08:48 17 Mar 25
Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.
Emily Stokes
10:13 12 Mar 25
Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future
Rob Forsyth
13:05 20 Feb 25
We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.
Frequently Asked Questions
What services do your VAs provide for the hospitality and tourism industry?
Our VAs can undertake a variety of tasks in your hospitality business. These could range from managing reservations, handling customer inquiries and feedback, coordinating with suppliers, maintaining records, assisting with event planning, and various other administrative duties.
What level of experience do your Virtual Assistants have?
All our VAs have a minimum of three years of experience in the hospitality sector. They are well-versed with the diverse aspects of hospitality management, ensuring they provide top-notch support to your business.
How can I communicate with my VA?
You can connect with your VA via several platforms based on your convenience. This includes popular communication tools such as WhatsApp, Slack, email, or video conferencing for more detailed discussions.
What happens if I am not satisfied with the VA matched to me?
Ensuring your satisfaction is our prime objective. If you’re not content with the VA matched during the three-month probation period, we will work towards providing a replacement candidate better suited to your needs.
How do you ensure security and confidentiality?
How do you ensure security and confidentiality?
We take the security and confidentiality of your information seriously. All our VAs sign a non-disclosure agreement (NDA), and we strictly adhere to GDPR and ICO guidelines, ensuring your data is always protected.
What if we need more support during peak periods?
Yes, we can provide additional support during peak periods. Our flexible staffing solutions can be adjusted to cater to the fluctuating demands of your hospitality business.