Healthcare & Medical Virtual Assistant Services
Streamlining Healthcare Admin, One Task at a Time.
Empowering Your Healthcare Facility
Running a healthcare facility isn’t easy — appointment scheduling, patient records, follow-ups, endless paperwork. And let’s not forget: compliance is everything.
We provide skilled Virtual Assistants trained in the healthcare sector, ready to manage your back-end admin so you and your team can focus on what matters most — delivering excellent patient care.
- Patient inquiries & communication
- Appointment scheduling & calendar coordination
- Managing patient records & follow-ups
- Insurance claims support & admin
- CRM updates & document handling
The VA Advantage
At VA Central, we turn hours into impact. When you partner with us, you're not just getting a Virtual Assistant - you're benefitting from real, measurable results.
VA retention means long-term stability and trust.
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hours saved monthly lets you focus on scaling, not managing.
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average cost savings helps you grow smarter, not harder.
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- why choose us
Why Healthcare Providers Choose VA Central Choose VA Central?
Healthcare teams choose us because we deliver flexible, secure, and industry-trained support that makes their day run smoother — without breaking the budget.
Experienced in Healthcare
From clinics to dental practices to hospitals — our VAs are trained to handle the specific needs of healthcare admin.
Data Security Comes First
We follow strict industry regulations to keep patient data secure and confidential — always.
Budget-Friendly Support
No benefits, office space, or hardware needed. Just a skilled VA ready to jump in and make your day easier.
Get Started Today
Whether you’re a small practice or a busy clinic, our Healthcare Virtual Assistants help lighten the load. We take care of the admin so you can focus on your patients.
Services We Offer for Healthcare Virtual Assistant
- Patient Communication & Inquiry Management
- Appointment Scheduling & Reminders
- Medical Records & Documentation Support
- CRM & Database Management
- Insurance Claims & Billing Admin
Client Reviews & Success Stories
Steve Cook
17:02 15 Jul 25
Fantastic service from Niki and the team at VA Central. We continue to enjoy working with them and very happy to recommend!
Carole Redhouse
14:39 08 May 25
We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.
Jack eXp Bowyer
18:30 22 Apr 25
VA Central came recommended to me and they absolutely delivered exactly what I asked for. Shoutout to Niki for coordinating the whole process and being a general star with it all - thank you
Francesca Barlow-Goodall
08:48 17 Mar 25
Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.
Emily Stokes
10:13 12 Mar 25
Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future
Michael Broomes
15:09 10 Mar 25
I had a great chat with Letia from VA Central who explained the benefits of using a VA. She gave examples of similar businesses and how VA Central find the right VA for your business and personality. I look forward to working with the in the future.
paula shepard
12:29 26 Feb 25
Letia is absolutely fantastic! She is always incredibly helpful, and nothing is ever too much trouble for her. She consistently goes above and beyond to ensure everything runs smoothly, making a real difference with her dedication and positive attitude. Her willingness to help, attention to detail, and genuine kindness make her an absolute pleasure to work with. I can’t recommend her highly enough!
Rimple Shah
12:21 26 Feb 25
After researching various VA companies, we were recommended VA Central, and working with Letia Snyder has been absolutely amazing. She took the time to understand our social media needs and business goals from our very first conversation. What really stood out was her ability to grasp exactly what we were looking for and propose solutions that perfectly aligned with our goals. The communication has been seamless across all channels - whether through email, WhatsApp messages, or their organised WhatsApp groups, making it incredibly easy to stay connected and updated.
For any business owners looking to enhance their social media presence with VA support, I cannot recommend Letia and VA Central highly enough
For any business owners looking to enhance their social media presence with VA support, I cannot recommend Letia and VA Central highly enough
Khilan Shah
07:34 25 Feb 25
I was recommended VA Central by a colleague, and I'm so glad I followed through. I've been working with Letia Snyder to find a VA for our social media needs, and the experience has been excellent. Letia's communication style and understanding of our requirements was spot on - she really took the time to understand our business needs and goals.
What impressed me most was how she matched our requirements with their service offerings. They offer a fair and transparent package that provides real value for money. If you're looking for reliable VA services, particularly for social media management, I would definitely recommend reaching out to Letia and the team at VA Central.
What impressed me most was how she matched our requirements with their service offerings. They offer a fair and transparent package that provides real value for money. If you're looking for reliable VA services, particularly for social media management, I would definitely recommend reaching out to Letia and the team at VA Central.
Rob Forsyth
13:05 20 Feb 25
We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.
Frequently Asked Questions
What tasks can a VA handle in my practice?
Our VAs can handle a myriad of tasks within your healthcare practice. This includes managing appointments, handling patient inquiries, processing medical billing, maintaining patient records, coordinating with insurance companies, and assisting with other administrative duties.
What level of experience do your Virtual Assistants have?
All our VAs possess a minimum of three years of experience in the healthcare industry. Their diverse backgrounds involve dealing with a multitude of healthcare administrative tasks, providing a high level of support for your practice.
How can I communicate with my VA?
Communication with your VA can be done through multiple channels based on your preference. You can choose to communicate via WhatsApp, Slack, email, or video conferencing for more in-depth discussions.
What happens if I am not satisfied with the VA matched to me?
We are committed to your satisfaction. If you’re not happy with the VA assigned to you during the initial three-month probation period, we will provide a replacement that better aligns with your needs.
No, there are no hidden costs or setup fees. You only pay for the monthly package you choose. However, you’ll be responsible for any software licenses your VA may require to perform their tasks.
How do you ensure the security and confidentiality of patient data?
Ensuring the security and confidentiality of patient data is our utmost priority. All our VAs sign a non-disclosure agreement (NDA). We adhere strictly to GDPR and ICO guidelines. Moreover, in line with the Health Insurance Portability and Accountability Act (HIPAA), we take additional measures to ensure the protection of patient data.