Healthcare & Medical Virtual Assistant Services
Streamlining Healthcare Admin, One Task at a Time.
Empowering Your Healthcare Facility
Running a healthcare facility isn’t easy — appointment scheduling, patient records, follow-ups, endless paperwork. And let’s not forget: compliance is everything.
We provide skilled Virtual Assistants trained in the healthcare sector, ready to manage your back-end admin so you and your team can focus on what matters most — delivering excellent patient care.
- Patient inquiries & communication
- Appointment scheduling & calendar coordination
- Managing patient records & follow-ups
- Insurance claims support & admin
- CRM updates & document handling
The VA Advantage
At VA Central, we turn hours into impact. When you partner with us, you're not just getting a Virtual Assistant - you're benefitting from real, measurable results.
VA retention means long-term stability and trust.
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hours saved monthly lets you focus on scaling, not managing.
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average cost savings helps you grow smarter, not harder.
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- why choose us
Why Healthcare Providers Choose VA Central Choose VA Central?
Healthcare teams choose us because we deliver flexible, secure, and industry-trained support that makes their day run smoother — without breaking the budget.
Experienced in Healthcare
From clinics to dental practices to hospitals — our VAs are trained to handle the specific needs of healthcare admin.
Data Security Comes First
We follow strict industry regulations to keep patient data secure and confidential — always.
Budget-Friendly Support
No benefits, office space, or hardware needed. Just a skilled VA ready to jump in and make your day easier.
Get Started Today
Whether you’re a small practice or a busy clinic, our Healthcare Virtual Assistants help lighten the load. We take care of the admin so you can focus on your patients.
Services We Offer for Healthcare Virtual Assistant
- Patient Communication & Inquiry Management
- Appointment Scheduling & Reminders
- Medical Records & Documentation Support
- CRM & Database Management
- Insurance Claims & Billing Admin
Client Reviews & Success Stories
Nelly
09:29 07 Jan 26
I dealt with Dwayne at VA central. He was super responsive and knowledgeable and went over and beyond to try and outsource the correct person for my business. Would highly recommend!
Carron Ryan
10:53 11 Dec 25
We’ve been working with VA Central for over a year and they’ve consistently delivered an exceptional standard of service. Initially, we used the company to source a virtual admin assistant, and more recently we brought a video editor, Owen, into our team through them. The calibre of candidates they provide is impressive. Each candidate we interviewed via Zoom was well-prepared, professional and clearly vetted to a high standard.
Owen, our editor, has been outstanding. He delivers every project on time, follows the brief accurately, and asks the right questions to ensure clarity before proceeding. Our workflow is primarily through Google Drive and runs smoothly because he communicates effectively and is proactive and detail-focused. His execution is consistently on point. We’ve never had an issue with deadlines or quality.
VA Central as a whole is equally reliable. Their team is responsive, organised, and genuinely invested in making sure placements work well for both sides. They check in regularly and conduct structured performance reviews to address any operational needs promptly, though in our case the experience has been seamless.
For any business looking to expand their team with skilled remote professionals in a cost-effective, low-friction way, I’d highly recommend VA Central. They take the complexity out of hiring and give you access to talent that genuinely elevates your output.
Owen, our editor, has been outstanding. He delivers every project on time, follows the brief accurately, and asks the right questions to ensure clarity before proceeding. Our workflow is primarily through Google Drive and runs smoothly because he communicates effectively and is proactive and detail-focused. His execution is consistently on point. We’ve never had an issue with deadlines or quality.
VA Central as a whole is equally reliable. Their team is responsive, organised, and genuinely invested in making sure placements work well for both sides. They check in regularly and conduct structured performance reviews to address any operational needs promptly, though in our case the experience has been seamless.
For any business looking to expand their team with skilled remote professionals in a cost-effective, low-friction way, I’d highly recommend VA Central. They take the complexity out of hiring and give you access to talent that genuinely elevates your output.
Elisha Fennell
13:18 10 Dec 25
We are extremely impressed by VA Central's customer service and check-ins, and their accuracy when matching their VA's strengths to their clients. Our VA is fantastic and we have built a great working relationship with them, thanks to VA for finding someone suitable. Thank you!
Kia Jeffreys Bay
08:33 17 Nov 25
Brilliant experience and incredible results!
We couldn’t be happier with the website redesign done by VA Central, with special thanks to Liz for her fantastic work. She truly elevated the online presence of Kia Jeffreys Bay with a site that looks sharp, feels premium, and works beautifully for our customers.
From the very beginning, Liz was attentive, insightful, and genuinely committed to delivering something that reflected our brand. She guided us through every step, offered smart suggestions, and made the whole process effortless on our side.
The feedback from visitors has been overwhelmingly positive.
For anyone considering a website overhaul, we highly recommend partnering with VA Central. Liz, thank you for your exceptional work and for giving our dealership a website we’re proud of!
We couldn’t be happier with the website redesign done by VA Central, with special thanks to Liz for her fantastic work. She truly elevated the online presence of Kia Jeffreys Bay with a site that looks sharp, feels premium, and works beautifully for our customers.
From the very beginning, Liz was attentive, insightful, and genuinely committed to delivering something that reflected our brand. She guided us through every step, offered smart suggestions, and made the whole process effortless on our side.
The feedback from visitors has been overwhelmingly positive.
For anyone considering a website overhaul, we highly recommend partnering with VA Central. Liz, thank you for your exceptional work and for giving our dealership a website we’re proud of!
Dirk Ellis
08:28 17 Nov 25
Exceptional service from start to finish!
A huge thank you to VA Central and especially Liz for the outstanding full redesign of our Dirk Ellis Volkswagen website. The entire process was smooth, professional, and far exceeded our expectations.
Liz took the time to really understand our dealership, our customers, and the experience we wanted to create. The result is a website that not only looks modern and premium, but is also far easier for our customers to navigate. We’ve already had multiple compliments from clients saying how clear, fast, and user-friendly everything feels.
If you’re looking for a team that genuinely cares about your business and delivers exceptional results, we highly recommend VA Central. Thank you, Liz, for transforming our online presence!
A huge thank you to VA Central and especially Liz for the outstanding full redesign of our Dirk Ellis Volkswagen website. The entire process was smooth, professional, and far exceeded our expectations.
Liz took the time to really understand our dealership, our customers, and the experience we wanted to create. The result is a website that not only looks modern and premium, but is also far easier for our customers to navigate. We’ve already had multiple compliments from clients saying how clear, fast, and user-friendly everything feels.
If you’re looking for a team that genuinely cares about your business and delivers exceptional results, we highly recommend VA Central. Thank you, Liz, for transforming our online presence!
Carole Redhouse
14:39 08 May 25
We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.
Francesca Barlow-Goodall
08:48 17 Mar 25
Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.
Emily Stokes
10:13 12 Mar 25
Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future
Rob Forsyth
13:05 20 Feb 25
We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.
Frequently Asked Questions
What tasks can a VA handle in my practice?
Our VAs can handle a myriad of tasks within your healthcare practice. This includes managing appointments, handling patient inquiries, processing medical billing, maintaining patient records, coordinating with insurance companies, and assisting with other administrative duties.
What level of experience do your Virtual Assistants have?
All our VAs possess a minimum of three years of experience in the healthcare industry. Their diverse backgrounds involve dealing with a multitude of healthcare administrative tasks, providing a high level of support for your practice.
How can I communicate with my VA?
Communication with your VA can be done through multiple channels based on your preference. You can choose to communicate via WhatsApp, Slack, email, or video conferencing for more in-depth discussions.
What happens if I am not satisfied with the VA matched to me?
We are committed to your satisfaction. If you’re not happy with the VA assigned to you during the initial three-month probation period, we will provide a replacement that better aligns with your needs.
No, there are no hidden costs or setup fees. You only pay for the monthly package you choose. However, you’ll be responsible for any software licenses your VA may require to perform their tasks.
How do you ensure the security and confidentiality of patient data?
Ensuring the security and confidentiality of patient data is our utmost priority. All our VAs sign a non-disclosure agreement (NDA). We adhere strictly to GDPR and ICO guidelines. Moreover, in line with the Health Insurance Portability and Accountability Act (HIPAA), we take additional measures to ensure the protection of patient data.